Netflix have been subjected to a lawsuit after streaming issues during Jake Paul vs Mike Tyson.
Netflix are being sued over their service crashing for the Jake Paul’s win over Mike Tyson on Friday.
The blockbuster event at the AT&T Stadium in Arlington, Texas aired live on Netflix, with it being included in users’ existing subscriptions. The demand proved to be unprecedented as according to Most Valuable Promotions, it was the most-streamed sporting event ever.
It’s estimated that there were 108 million total viewers and 65 million live streams but the broadcast was not without issues. There were plenty of complaints about buffering and poor picture quality, with 90,000 recorded by downdetector.com in one point in the early stages.
In fact, one viewer was so furious with the issues they experienced that they proceeded to take legal action. According to TMZ Sports, Ronald “Blue” Dento filed a class-action lawsuit in Florida on Monday.
He is suing the streaming giant breach of contract and wants unspecified damages after claiming he and others “were faced with legendary problems, including: no access, streaming glitches, and buffering issues” as soon as they loaded up the broadcast.
Netflix did not issue a public comment on the lawsuit news but did admitted some members had a “poor experience” and acknowledged that they have “room for improvement” going forward.
Paul also addresses Netflix crashing in his post-fight presser, commenting: “Netflix crashed, yeah, but shout out to the Netflix engineers we love you, they fixed it right away.”
Netflix also had some technical issues which presenter Kate Abdo apologised for, while they also showed Tyson’s bare backside in an NSFW moment after he was interviewed by his son Amir in his dressing room.
The home of TV and films Netflix are making a huge splash in live programming and will stream two NFL games over the Christmas period.
They will also show WWE’s Monday Night Raw live every week from January as part of a $5 billion exclusive deal. In the United Kingdom, Friday Night Smackdown and premium live events will be live on the platform.